Warranty Policy

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Warranty Policy

Convoy Covers warrants this product to be free from defects in material or workmanship for a period of three years from the date of its arrival. If a problem occurs, you must contact Convoy Covers in a timely manner by email at convoycovers2017@gmail.com. Please include photos, the model of your cover, description of the problem, and the order number for fastest resolution. Any product that is covered by this warranty and is found in the reasonable judgment of Convoy Covers to be defective in materials or workmanship will be replaced or repaired at Convoy Covers' option. Once a repair or replacement is approved, you must promptly ship the product, postage prepaid, to Convoy Covers to the return address that will be provided. All replacements will be made at no charge during the warranty period.

Products used for commercial or rental purposes; normal wear and tear, including punctures, cuts and abrasions sustained in normal use; damage caused by accident, neglect, or misuse; damage caused by improper storage, maintenance, or handling; damage caused by extreme weather or environmental conditions, products that have been structurally altered or modified; cosmetic wear, abrasion, or damage caused by excessive UV exposure; and products determined to have been used for any activity other than the intended recreational use.

The warranty registration form should be completed within thirty days of original purchase or receipt of product to be activated. It is suggested that you keep your sales receipt should it be required in the future for proof of purchase.

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